![]() We’ve a demo ready for your use case, you could reach out to us to schedule a call for you. This solution is available for Server, Data Center and Cloud as well. You could also set permissions over the access link to allow non-licensed users to view/add comments and attachments. One such solution is mo Secure Share Issue that allows licensed users to create and share access links with anyone. ![]() So we can’t just enable this option directly.Īs I said, it’s possible to give view access to non-eng users without adding them to the user tier license cost. In this example the client needs multiple OAuth 2.0 scopes: read:jira-work, read:jira-user, write:jira-work, manage:jira-data-provider. in this example for the Jira user profile). The downside of providing anonymous access to Jira projects and issues by the in-built feature is that anyone on the internet can access it. An OAuth 2.0 Client Profile contains all scopes that are required on the server side (i.e. Jira provides ' Anonymous' access to Jira Projects and issues but looks like any one on the internet can access it. I understand your use case and I feel it’s perfectly logical to not consume license tier or purchase new licenses just for providing read-only access to your Jira issues for non-eng users. If you want to allow external users to view a team-managed project, create a new project role with limited permissions ( Create a role in your team-managed service project) and add them to your project.Yes, there is a way to provide access to any non-licensed users and set permissions like view, comment, etc to your Jira Tickets using the third-party add-ons which will run on top of Jira. If you also have team-managed projects on your site, for each project, you'll also need to make changes on Project settings > ( Internal) Access to restrict its access to private. the group readonly-users and assign it the readonly-users-role.specific user(s) from the group and assign them the project role of readonly-users-role.On the Permission scheme used in the project(s) you want the external users(s) to see, add to the Browse Projects permission the project role readonly-users-role. People.Set permission to Browse Projects to your Jira products' default access group - where all Jira users, except the restricted user(s), exist.ensure permission Browse Projects and Administer Projects is not set to "Any logged in user" or to users with only "Application access" to Jira. Project permissions depend on the portal-only customer access settings, which means you can have different customer permissions for a service project depending.Go to Settings> Issues > Permission schemes, and for every permission scheme in use (for all projects):.Under Add Project Role at the bottom of the page, enter your desired role's name (example: readonly-users-role) and a description. In Jira, click Settings (cog icon) > System. Go to Jira and create a new project role for the external users (example: readonly -users-role).Add the external user(s) to the readonly -users group only.Choose the newly created group from the list.Click Add group for the target product (like JIRA Software or Jira Work Management).Go to User Administration > Product access.Create a new group (example: readonly-users) and grant it product access to Jira.Go to your site's User Management Groups page (.Let's break this into steps: Create a Group To achieve this, we'll need to create a group, project role, and make changes to all projects' permission schemes. There are quite some steps to getting this done, but it is very possible. We will need to restrict all projects to your internal users, and then grant specific permissions to the external users. Allowing anonymous project visibility means the project is publicly visible on the internet, whereas using read-only users will require users to have an Atlassian account, a Jira license on the site, and for them to log in to the site to view the project. This approach is different than managing anonymous or public access.
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